Modernizing Pool Operations: Automation at a Hot Springs Resort


This case study delves into the unexpected application of automation technology at a hot springs resort, where the complex nature of pool operations and the limitations of seasonal, part-time staff necessitated innovative solutions.

The Challenge

Traditionally, automation has been associated with industries like manufacturing, but the hot springs resort faced unique operational challenges that demanded automation. With seasonal, part-time workers and intricate pool operations involving multiple stages and equipment, manual management proved impractical and inefficient. Ensuring the smooth functioning of various pools while avoiding overload on the resort’s wells presented a significant logistical hurdle.

The Solution

In response to these challenges, the resort embarked on an automation initiative to streamline pool operations. A comprehensive control panel was constructed, integrating all valves, pump motors, and sensors into a centralized Programmable Logic Controller (PLC) system. This system provided the resort manager with a password-protected touch screen interface for real-time monitoring and adjustment of settings.

To simplify pool operations for staff, intuitive push-button controls were installed for each pool. These buttons were clearly labeled and corresponded to different stages such as filling, emptying, cleaning, and flushing. Importantly, the automation system included safeguards to prevent simultaneous operations on multiple pools, mitigating the risk of overloading the resort’s wells.

Results & Benefits

The implementation of automation technology revolutionized pool operations at the hot springs resort. Seasonal, part-time staff could now perform complex tasks with ease and efficiency, thanks to the user-friendly push-button controls. The resort manager gained greater visibility and control over operations, ensuring optimal resource utilization and preventing potential well overload incidents.

Moreover, the automation system enhanced safety and reliability by enforcing operational safeguards and reducing the risk of human error. Pool maintenance became more streamlined and consistent, enhancing the overall guest experience and satisfaction.


By embracing automation technology, the hot springs resort transformed its pool operations, demonstrating that automation’s benefits extend beyond traditional industrial settings. This case study underscores the importance of innovation and adaptability in addressing complex operational challenges across diverse industries.

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